You can cancel free of charge until 7 days prior to arrival. In the event of late cancellation or non-arrival your credit card will be charged for one night accommodation for each room reserved.
Advance Purchase Rates
For all Advance Purchase Rate reservations, the room rate for the full duration of the stay and any pre-booked amenities (eg champagne on arrival or extra meals) is charged in full at time of reservation. If you cancel for any reason, attempt to modify this reservation, or do not arrive on your specified check-in date, your payment is non-refundable.
For all reservations of 5 or more rooms we require 10% non-refundable deposit to confirm the reservation.
Pre-Booked Amenities/Package Elements Charges will apply for all additional amenities pre-booked with the reservation even if they are not taken (eg breakfast, wine, early-arrival, late check-out). Any unused amenities/package elements are non-transferable and non-refundable.